Refund and Returns Policy
We have a 15-day return policy, If there are quality issues with our products, you can return them 15 days after delivery time. Return shipping costs fall to the customer unless an error occurred in order processing.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@auraglownest.com.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@auraglownest.com.
We will refund you in any of the following conditions:
- If package lost ·
- If items damaged ·
- If no delivery in 35 days.